About
LMS started by making systems to make marketing lean - hence Lean Marketing Systems!
LMS’ Work Management Suite was initially born out of a collaboration with Cisco to make its marketing services Leaner, so that they could provide personalised marketing services to tens of thousands of business partners with the same resources they once used to service only a few hundred partners. The system was such a success – increasing Cisco’s productivity by more than 15,000% - that eventually they rolled it out Globally to do all their field and partner marketing! Since then many other clients have found the system invaluable to make their marketing processes more efficient and effective, including blue-chip clients from Adobe to Zebra.
Today, LMS provides a generic Work Management System (WMS) that caters for all aspiring Lean service operations, such as local governments, lawyers and estate agents to name but a few. Using this tool, you can reduce transaction costs from tens of pounds to tens of pennies, and improve service at the same time!
- WMS makes your standardises your service processes to make continuous improvement simple, reliable, and effective.
- WMS makes your processes both visible, and easy to manage
- WMS and improve using Lean Thinking methodologies like Kaizen, Genchi Gembutsu, and Heijunka!
We've built up 20 years of experience about how to overcome the difficulties of implementing Lean Thinking in service industries, and our expertise works for many different types of service. So, whether you're a local government wanting to provide a Digital by Default platform par-excellence, or if you want to be the first to make your industry 'LEAN', we can help with that.
